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Coronavirus (Covid-19) -Information

BUSINESS AS USUAL BUT A NEW NORMAL

Since June last year, following the first lock-down, dentists’ were sent a revised version of the Standard Operating Procedures (SOP’s) throughout the UK containing many changes to the way dental treatment was to be provided, to minimise the risk of spreading Covid-19 to both staff and patients. 

The SOP’s state that once an aerosol generated procedure (AGP) has taken place in a surgery, the room must remain empty (fallow) for a period of time before being thoroughly cleaned. An aerosol generated procedure (AGP) is air or water spray (or a mix of both) from a dental instrument, for example, a high speed drill and ultrasonic scalers’ used by hygienists. These aerosols could result in the spread of Covid-19 and dentists and their staff are at very high risk of getting Covid-19 from their patients. Even though the transmission rate has fallen significantly, our standard operating procedures remain the same. This significantly affects the number of people we are able to see daily. We are working hard to limit the impact this has on patient waiting times for appointments.  

PLEASE DO NOT VISIT THE PRACTICE UNLESS YOU HAVE AN APPOINTMENT

 If you have an appointment booked, to download a Medical History Form/Patient Journey, click

MEDICAL HISTORY/PATIENT JOURNEY

on this ‘pop-up’. Please update your contact details if there have been any changes, complete and sign the form and bring it with you to hand to your dentist when you visit. 

OUT OF HOURS EMERGENCY SERVICE COVERING EVENINGS, WEEKENDS AND BANK HOLIDAYS

We share an emergency out of hours’ dental emergency service covering evenings, weekends and bank holidays with two local dental surgeries. You can contact this service by calling 077 6735 3759 between 6pm - 9pm, Monday to Friday and from 9am to 9pm weekends and bank holidays.

 If you are a Denplan registered patient, the cost of this service is included in your plan unless you specifically elected to opt out of the emergency out of hours cover. The choice to opt out will have only applied to patients who registered from August 2018. If in doubt, please check your registration paperwork or call 0800 401 402 to speak to one of their customer support team.  

IF YOU THINK YOU THINK YOU MAY HAVE COVID-19 AND NEED URGENT DENTAL CARE

If you think you have Coronavirus and need urgent dental care

If you are generally unwell, self-isolating because you or any of your family have any of the symptoms below - 

●   a high temperature – you feel hot to touch on your chest or back

●   a new continuous cough – this means you've started coughing repeatedly

Please do not contact our emergency dental service.

For urgent dental treatment use:  Phone NHS 111 online coronavirus - or telephone 111 for further instructions.

For changes that may occur to our service

We will regularly review and update Covid-19 information on our website  www.gideaparkdentalpractice.co.uk